Service
Turn completed service into timely feedback and public reviews.
1 — What is this service
This sets up a polite, automatic message after you have served a customer, asking how it went. Happy customers are guided to leave a public review; unhappy ones reach you privately first, so you can fix the problem before it becomes a bad rating.
2 — Real business examples
Each example below is a separate business, its everyday problem, and exactly how this service solves it.
The problem
Hundreds of happy diners every week, but hardly any of them leave an online review.
How we solve it
A short message goes out after the visit asking for feedback, and satisfied guests are taken straight to the review page — so public ratings grow steadily.
The problem
Bad ratings appear online before the company even knew there was a problem.
How we solve it
Unhappy customers are picked up privately right after the job and routed to your manager, giving you a chance to put it right.
The problem
Nobody knows which doctor or service patients are actually unhappy with.
How we solve it
Feedback is collected after every visit and summarised, so patterns are visible instead of guessed at.
3 — What it automatically handles
Sends a feedback request automatically after a visit, order, or job
Guides happy customers to leave a public review
Routes unhappy customers privately to your team first
Collects all responses in one place you can read at a glance
Chases politely once if there is no response
Intelligent agents for WhatsApp, social channels, and your website.
See how it helpsHuman-like agents for calls, reminders, bookings, and follow-ups.
See how it helpsHandle inbound, outbound, and follow-up calls in multiple languages, 24/7.
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